Monthly Archives: March 2009

My Internal “Give Em the Pickle” Struggle

Posted on March 31, 2009 by

Several years ago, as I started to learn about customer service excellence, a colleague of mine introduced me to the “Give Em The Pickle” philosophy create by Bob Farrell. Here’s the background story on how he created this philosophy. http://www.giveemthepickle.com/pickle_principle.htm … Continue reading →

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